Comments on: Q&A http://rooreynolds.com/2007/05/01/qa/ What's Next? Tue, 31 Jan 2012 20:16:51 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Roo http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4654 Roo Fri, 04 May 2007 11:01:37 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4654 You are too kind, sir. You are too kind, sir.

]]> By: Richard G Brown http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4638 Richard G Brown Thu, 03 May 2007 15:15:36 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4638 "And Richard, I know you’re only joking about me not being a true gentleman (because, you know, you’ve met me), but I’m pretty use that bit of the conversation was actually at the very end of checking in. It probably went more like “Her: And is there anything sir?” “Me: Oh, actually, yes.. I’d like a wake up call for 8am please”. And so on." Indeed. For those who have not met Roo, it would be hard to find a more polite and engaging guy :-) “And Richard, I know you’re only joking about me not being a true gentleman (because, you know, you’ve met me), but I’m pretty use that bit of the conversation was actually at the very end of checking in. It probably went more like “Her: And is there anything sir?” “Me: Oh, actually, yes.. I’d like a wake up call for 8am please”. And so on.”

Indeed. For those who have not met Roo, it would be hard to find a more polite and engaging guy :-)

]]> By: Roo http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4619 Roo Wed, 02 May 2007 17:54:37 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4619 And Richard, I know you're only joking about me not being a true gentleman (because, you know, you've met me), but I'm pretty use that bit of the conversation was actually at the very end of checking in. It probably went more like "Her: And is there anything sir?" "Me: Oh, actually, yes.. I'd like a wake up call for 8am please". And so on. And Richard, I know you’re only joking about me not being a true gentleman (because, you know, you’ve met me), but I’m pretty use that bit of the conversation was actually at the very end of checking in. It probably went more like “Her: And is there anything sir?” “Me: Oh, actually, yes.. I’d like a wake up call for 8am please”. And so on.

]]> By: Roo http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4610 Roo Wed, 02 May 2007 08:45:01 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4610 Frank, you were not supposed to notice that. It was supposed to be a generic large quarter pounder cheese meal with coke to drink. You spotted my guilty truth. Frank, you were not supposed to notice that. It was supposed to be a generic large quarter pounder cheese meal with coke to drink. You spotted my guilty truth.

]]> By: Frank Jania http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4605 Frank Jania Wed, 02 May 2007 04:09:18 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4605 I think the problem with the first one was that you were eating at McDonald's at all :-) I think the problem with the first one was that you were eating at McDonald’s at all :-)

]]> By: Adrian Spender http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4589 Adrian Spender Tue, 01 May 2007 20:45:51 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4589 Arrghh! I hate this too. Funnily enough, Ritazza at work are the worst culprits. "Medium decaf black coffee please" seconds later... "Do you want milk?" However the really annoying thing is that they often just presume you want milk (despite you actually *telling them* and start to pour it before you can jump in and say NO! Mind boggling. Arrghh!

I hate this too. Funnily enough, Ritazza at work are the worst culprits.

“Medium decaf black coffee please”
seconds later…
“Do you want milk?”

However the really annoying thing is that they often just presume you want milk (despite you actually *telling them* and start to pour it before you can jump in and say NO!

Mind boggling.

]]> By: Richard G Brown http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4587 Richard G Brown Tue, 01 May 2007 16:51:15 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4587 "If a person has a job as an input device, you can’t expect them to do any processing." I think it's different. Roo just has an expansive sense of entitlement :-p A true gentleman would ask: "Can I book a wake-up call please?" Rather presumptive to just *assume* you can and relay your order without checking :-) (Alternatively, I've become so conditioned by such unexpectedly bizarre responses that I only ever ask one thing at a time) “If a person has a job as an input device, you can’t expect them to do any processing.”

I think it’s different. Roo just has an expansive sense of entitlement :-p

A true gentleman would ask: “Can I book a wake-up call please?”

Rather presumptive to just *assume* you can and relay your order without checking :-)

(Alternatively, I’ve become so conditioned by such unexpectedly bizarre responses that I only ever ask one thing at a time)

]]> By: kyb http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4585 kyb Tue, 01 May 2007 16:27:44 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4585 I think that this is generally a failure of computer systems. Humans who type something into a machine take the information in the order the machine wants it. If the machine can't take it in any order, then the human can't. If the human operator were taught to use a shorthand typing notation and then to type the complete instruction as the customer said it, there would be no problem. The computer should interpret the complete instruction regardless of order. As software gets better (assuming it does), you can expect these problems to be resolved. If a person has a job as an input device, you can't expect them to do any processing. I think that this is generally a failure of computer systems.

Humans who type something into a machine take the information in the order the machine wants it. If the machine can’t take it in any order, then the human can’t.

If the human operator were taught to use a shorthand typing notation and then to type the complete instruction as the customer said it, there would be no problem. The computer should interpret the complete instruction regardless of order.

As software gets better (assuming it does), you can expect these problems to be resolved.

If a person has a job as an input device, you can’t expect them to do any processing.

]]> By: Roo http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4578 Roo Tue, 01 May 2007 13:53:21 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4578 They dissolve it with Evian as long as you go to the right place. They dissolve it with Evian as long as you go to the right place.

]]> By: Richard G Brown http://rooreynolds.com/2007/05/01/qa/comment-page-1/#comment-4577 Richard G Brown Tue, 01 May 2007 13:43:26 +0000 http://rooreynolds.com/2007/05/01/qa/#comment-4577 "Me: Hi. I’ll go for a large quarter pounder cheese meal please, with coke to *drink*" Was this a particularly edgy branch of McDonald's? :-) “Me: Hi. I’ll go for a large quarter pounder cheese meal please, with coke to *drink*”

Was this a particularly edgy branch of McDonald’s? :-)

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